Privacy policy

Updated 28 October 2026

Company identity and contact

The website operator and controller of information provided to handle inquiries is S.N. Advanced Sewer Solutions Ltd., Company No. 516044252, 3 Rambam St., Kiryat Ekron, Israel — no visitor reception. For privacy inquiries: [email protected] or +972-52-647-8212.

Information provided and its purposes

Contacting us and providing information is voluntary: there is no legal obligation to provide details for an initial inquiry. You may provide your name, contact details and a description of the issue, followed by a service address, photos or videos of the issue, and information needed for a quotation and invoice. Without necessary details, we may be unable to respond, offer a service or arrange work.

Information is used to respond to inquiries, assess the issue, prepare quotations, arrange and perform work, document the service, issue invoices and manage customer relationships. It may also be needed to handle disputes and meet legal obligations. Contacting us does not constitute consent to advertising.

Customer and work details are stored in Green Invoice (morning) and Excel work records stored on the business computer. Messages and files may also be kept in email and WhatsApp, depending on the contact channel. Please provide only information needed for the service and avoid sending payment-card details, identity documents, medical information or unnecessary personal information about others.

The website and browser preferences

The website includes a callback form. It asks for your name, phone number and problem or service, with optional town and description fields. Submitting sends these details through Cloudflare to the business email address at Outlook so we can respond and arrange the service. This is not a marketing subscription or a confirmed booking. The site has no payment processing or user registration. Telephone, email and WhatsApp links open the relevant application and do not automatically send a message on your behalf.

To limit spam and abuse, the form uses Cloudflare Turnstile and request rate limits. The check loads when you start using the form, and Cloudflare processes technical information such as IP address and browser data for verification and security. The server-side form code does not maintain a lead database or log enquiry contents or raw IP addresses. It uses a hashed key to count requests. This does not prevent provider infrastructure logs or retention of the message in the business mailbox. The website code does not save form details in local storage. A success message means the mail system accepted the message for sending, not a guarantee of inbox delivery.

Accessibility preferences are saved in your browser’s local storage where available. The website code does not send them to the company or an advertising network. You can reset them in the accessibility menu or remove them in your browser’s site-data settings. The page address determines its language: Hebrew and English have separate URLs, with a language switch linking the corresponding pages. Adjustments remain usable during a visit when storage is blocked.

Hosting, performance measurement and infrastructure cookies

The website is hosted on Cloudflare Pages. Cloudflare processes technical information to deliver requests and operate and protect the service, such as IP address, browser details, page address and request time. This information may be included in the provider’s infrastructure logs.

After optional measurement consent, we also measure page views, completed demonstration loads, call, WhatsApp and email link clicks, email copying, form starts and enquiries accepted for sending. Cloudflare D1 stores daily aggregates: UTC date, action, predefined page, language, a predefined referral category and campaign, and the count. It does not store names, phone numbers, messages, IP addresses, visitor identifiers, complete referral URLs or advertising click IDs. The source and campaign categories may be held temporarily in the tab’s sessionStorage, expiring after 30 minutes of inactivity, to attribute later actions in the visit. No personal identifier or cross-site tracking is used. This measurement is disabled for Do Not Track or Global Privacy Control. A view is not a unique person; a click does not prove a call or message. Counts are retained for up to 90 days and removed by daily cleanup.

The dashboard is for the business owner only. Sign-in uses a one-time code sent to a configured address, Cloudflare Turnstile and attempt limits. Codes expire after ten minutes and are stored as hashes. A secure login cookie, inaccessible to page scripts, lasts up to eight hours or until logout. Expired authentication records are cleared daily. Customer enquiry contents are not shown in the dashboard.

Separately from analytics, Cloudflare infrastructure may use operational and security cookies depending on the enabled features and request. Infrastructure cookies, if set, are managed by the provider and are not reset through the accessibility menu. You can manage or delete them in browser settings: blocking necessary security cookies may affect access. See Cloudflare’s privacy policy and Cloudflare’s cookie documentation.

Fonts are served from this website: loading them does not require requests to Google Fonts servers.

Providers and recipients

Access to information within the company is for handling inquiries and providing services. Information is also processed through relevant providers: Green Invoice (morning) for invoices and transaction records, and email, communications, hosting and infrastructure providers for transmitting and storing information. Information will be disclosed to authorized recipients where legally required.

Using WhatsApp or email is also subject to the respective providers’ terms and policies. Infrastructure and communications providers may process information outside Israel. The website’s hosting does not guarantee that information is processed exclusively in Israel.

Retention and your rights

Retention depends on the information’s purpose, handling the inquiry and service, documenting work, handling disputes and legal record-keeping obligations. Immediate deletion of invoices or records that must be retained is not promised. You may ask about retention and recipients relevant to your information.

You may request access to and correction of personal information under Israel’s Privacy Protection Law, and deletion where a legal right applies, using the contact details above. Proportionate identity verification may be needed: please do not send an identity-document copy in advance through an unsecured channel. You may request that consent-based use stop or withdraw consent where permitted by law, subject to retention duties and the parties’ rights.

This policy will be updated if the way information is collected or used changes materially. The update date appears at the top.